SixXS::Sunset 2017-06-06

Ticket ID: SIXXS #1046622
Ticket Status: User

PoP: uschi02 - Your.Org, Inc. (Chicago, Illinois)

Can't create subnet
[us] Shadow Hawkins on Thursday, 02 April 2009 19:16:41
Greetings! I have a working tunnel and would like to request a subnet, but the "Request subnet" link on my Sixxs home page is italicized and doesn't work. I have posted a message on the forum and sent an email to info@ but it's been weeks and I haven't received any replies. I had subnets in the past and currently have hundreds of ISK. This problem began after my account was disabled due to my email bouncing. I corrected the problem and got my account reenabled but the subnet had been freed and since then I have been unable to request another. My tunnel ID is T17243; it's on uschi02. My tunnel endpoint is a Mikrotik RouterBoard with a static IP. My forum request: Screenshot of page with italicized "Request subnet" link: Thanks, William MacKay +1-407-278-5890
State change: user Locked
[ch] Jeroen Massar SixXS Staff on Thursday, 02 April 2009 22:15:51
Message is Locked
The state of this ticket has been changed to user
Can't create subnet
[ch] Jeroen Massar SixXS Staff on Thursday, 02 April 2009 22:16:48
You deleted the subnet yourself, are you going to request a new one and then delete it again? And yes, we have a mail backlog which is slowly getting back on track, unfortunately time is very limited.
Can't create subnet
[us] Shadow Hawkins on Friday, 03 April 2009 00:02:33
The only reason I deleted the subnet is because it was "Not assigned / Freed" and was not functional. I had hoped that deleting it would allow me to request a new subnet, but it didn't. I don't plan to delete my next subnet as long as it is operational.
Problem still unresolved
[us] Shadow Hawkins on Friday, 17 April 2009 19:29:11
Is this ticket still open? Should I continue waiting, or do I need to do something else to get assistance? I have tried to get help with my issue using the forum, email, and this ticket system, and this is the only place I've received a response. Are you so overloaded you simply can't help me at all, or am I doing something wrong?

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