Ticket ID: SIXXS #12846849 Ticket Status: User PoP: vnhan01 - NetNam Corporation (Hanoi)
tunnel approved, then deleted
Shadow Hawkins on Wednesday, 17 December 2014 08:48:03
Hi there,
I had my tunnel approved. got an email informing me of that.
but when i logged in, it says the tunnel has been user deleted.
please see log. https://qsnapnet.com/snaps/dsg0sypvyzw1m7v
the tunnel was deleted less than 1 min after it was approved. It was not requested by user.
Is it possible to activate that tunnel again?
thanks you very much.
State change: user
Jeroen Massar on Wednesday, 17 December 2014 09:43:51
The state of this ticket has been changed to user
tunnel approved, then deleted
Jeroen Massar on Wednesday, 17 December 2014 09:44:15
You requested a tunnel to a location different from where the endpoint is.
tunnel approved, then deleted
Shadow Hawkins on Wednesday, 17 December 2014 10:17:37
Jeroen Massar wrote:
You requested a tunnel to a location different from where the endpoint is.
I'm not sure I understand. the tunnel was approved and before i could connect it was deleted. Was something wrong with the request?
can you tell me what the endpoint is in my request?
thanks for this. newbie.
tunnel approved, then deleted
Shadow Hawkins on Wednesday, 17 December 2014 10:33:41
I'm not sure how to proceed. i have no tunnel to connect to. and no credit to request for a new tunnel. kind of stuck.
meng chua wrote:
Jeroen Massar wrote:
You requested a tunnel to a location different from where the endpoint is.
I'm not sure I understand. the tunnel was approved and before i could connect it was deleted. Was something wrong with the request?
can you tell me what the endpoint is in my request?
thanks for this. newbie.
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