Ticket ID: SIXXS #12846849 Ticket Status: User PoP: vnhan01 - NetNam Corporation (Hanoi)
tunnel approved, then deleted
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Hi there,
I had my tunnel approved. got an email informing me of that.
but when i logged in, it says the tunnel has been user deleted.
please see log. https://qsnapnet.com/snaps/dsg0sypvyzw1m7v
the tunnel was deleted less than 1 min after it was approved. It was not requested by user.
Is it possible to activate that tunnel again?
thanks you very much.
State change: user
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The state of this ticket has been changed to user
tunnel approved, then deleted
You requested a tunnel to a location different from where the endpoint is.
tunnel approved, then deleted
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Jeroen Massar wrote:
You requested a tunnel to a location different from where the endpoint is.
I'm not sure I understand. the tunnel was approved and before i could connect it was deleted. Was something wrong with the request?
can you tell me what the endpoint is in my request?
thanks for this. newbie.
tunnel approved, then deleted
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I'm not sure how to proceed. i have no tunnel to connect to. and no credit to request for a new tunnel. kind of stuck.
meng chua wrote:
Jeroen Massar wrote:
You requested a tunnel to a location different from where the endpoint is.
I'm not sure I understand. the tunnel was approved and before i could connect it was deleted. Was something wrong with the request?
can you tell me what the endpoint is in my request?
thanks for this. newbie.
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