| Ticket ID: SIXXS #3395689 Ticket Status: Resolved PoP: dedus01 - SpeedPartner GmbH (Duesseldorf) 
Tunnel stopped working ![[de]](/s/countries/de.gif) Carmen Sandiego on Saturday, 15 January 2011 19:06:13 
Hello,
my tunnel stopped working about 15 minutes ago (1845 hours, GMT+1).
Traceroute to the POP works:
traceroute to 91.184.37.98 (91.184.37.98), 64 hops max, 52 byte packets
 1  83-169-166-218-isp.superkabel.de (83.169.166.218)  10.084 ms  7.492 ms  10.348 ms
 2  83-169-177-54-isp.superkabel.de (83.169.177.54)  12.828 ms  13.690 ms  11.860 ms
 3  88-134-204-38-dynip.superkabel.de (88.134.204.38)  12.109 ms  15.556 ms  11.754 ms
 4  83-169-128-114.static.superkabel.de (83.169.128.114)  12.667 ms  14.853 ms  12.757 ms
 5  83-169-128-97.static.superkabel.de (83.169.128.97)  16.124 ms  14.306 ms  13.550 ms
 6  decix.r1.fra3.opencarrier.eu (80.81.192.24)  14.715 ms  14.042 ms  15.550 ms
 7  oc-fra.speedpartner.de (194.54.95.218)  255.560 ms  18.559 ms  17.779 ms
 8  dedus01.sixxs.net (91.184.37.98)  25.724 ms  26.490 ms  24.337 ms
I can ping it on v4, and it's answering, but the tunnel stopped working.
I even receive ICMP6 neighbour advertisements from the tunnel:
18:52:30.731883 IP 91.66.72.79 > 91.184.37.98: IP6 2a01:198:200:a69::2 > 2a01:198:200:a69::1: ICMP6, neighbor solicitation[|icmp6]
18:52:30.750537 IP 91.184.37.98 > 91.66.72.79: IP6 2a01:198:200:a69::1 > 2a01:198:200:a69::2: ICMP6, neighbor advertisement[|icmp6]
But don't get any answers back. 
The aiccu output doesn't show anything wrong:
Tunnel Information for T48157:
POP Id      : dedus01
IPv6 Local  : 2a01:198:200:a69::2/64
IPv6 Remote : 2a01:198:200:a69::1/64
Tunnel Type : 6in4-heartbeat
Adminstate  : enabled
Userstate   : enabled
I'm not even able to ping the v6 endpoint.
It's been down a few times in the last week. But I never figured out any errors on my site of the tunnel.
Kind Regards,
Oliver
 
Tunnel stopped working ![[de]](/s/countries/de.gif) Carmen Sandiego on Saturday, 15 January 2011 19:32:38 
Working again.
 
Tunnel stopped working ![[de]](/s/countries/de.gif) Shadow Hawkins  on Saturday, 15 January 2011 20:08:28 
Thank you for pointing out this issue. Was a problem with the pop-software. After restart it took some time to recover all tunnels again, but then your tunnel pinged fine.
 
State change: resolved   ![[de]](/s/countries/de.gif) Shadow Hawkins  on Saturday, 15 January 2011 20:08:31  
The state of this ticket has been changed to resolved
 
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