Ticket ID: SIXXS #3661673 Ticket Status: Resolved PoP:
T53177 (Static) not receiving credits
Shadow Hawkins on Sunday, 13 February 2011 11:16:39
Dear SixXS,
I've created tunnel T53177 as Dynamic to start with, but changed it to Static immediately after approvement (which cost me 15 ISK).
So the tunnel is definitely Static, and it's been pinging away nicely for the last two weeks plus a few days. Just over a week after creating the (now Static) tunnel, I did receive the first 5 credits for keeping the tunnel up for a week.
However, it's been 11 days since, and I've not received any more credits, although the tunnel has been up permanently with 0% downtime.
I know that for Dynamic tunnels, credits are awarded bi-weekly, but I have a Static tunnel now, so in my mind the credits should be awarded weekly in stead of bi-weekly, unless you're awarding credits based on the originally requested tunnel type in stead of the current type.
If that's the case, I will have to wait for almost 3 weeks from now before I can request a subnet, whereas I would have been able to have it up and running by now if I had canceled my Dynamic request and re-requested a Static one to start with.
Can you please clarify this for me?
With kind regards,
Hindrik Deelstra
T53177 (Static) not receiving credits
Shadow Hawkins on Sunday, 13 February 2011 11:49:30
I have read and followed the "Reporting Problems" section on the Contact page.
I am removing these five pre-filled lines to demonstrate that I really read it.
I am providing the full details as requested on the mentioned Contact page.
If I do not remove this, then please ignore this message as I didn't read it anyway.
------------------------------------------------------------------------------>8
Dear SixXS,
I have the same problem. I have not receive more credits since, 2. febr. 2010. I can see in stats, that my tunnel is up. I would like to have a subnet also.
my tunnel id : T50625
pop: simbx01
Can you help me?
Gabor Pulai
T53177 (Static) not receiving credits
Jeroen Massar on Sunday, 13 February 2011 17:45:33
Make your tunnel ping, that helps. See the FAQ for details.
State change: resolved
Jeroen Massar on Sunday, 13 February 2011 17:44:11
The state of this ticket has been changed to resolved
T53177 (Static) not receiving credits
Jeroen Massar on Sunday, 13 February 2011 17:44:42
As this is not an operational issue, please mail info@sixxs.net the next time.
I've topped of your credits so that you can request a subnet.
Posting is only allowed when you are logged in. |