|
Ticket ID: SIXXS #524969 Ticket Status: Invalid PoP: iedub01 - HEAnet (Dublin)
Tunnels and points
![[gb]](/s/countries/gb.gif) Shadow Hawkins on Thursday, 24 May 2007 18:45:43
Hi,
I got a mail today saying that my tunnel was down, and it appears I've been deducted points as a result. However, the tunnel is up, has been for a while - unfortunately this means I now have to wait a further 3 weeks before requesting a subnet.
Was there a problem with something?
Andy.
State change: invalid
The state of this ticket has been changed to invalid
Tunnels and points
Read the FAQ and of course the message you received.
Tunnels and points
Shadow Hawkins on Friday, 25 May 2007 15:45:07
Hi,
Thanks for your response.
As I mentioned previously, the tunnel has been up for over a week. The e-mail I received says:-
Last known responding: 2007-05-22 21:34:13
As soon as I read this, I tested the connectivity (to the other end of the tunnel) and didn't find any problems. I've left a continuous ping going all night from my end to the remote end, with 0% packet loss.
I have already read the FAQ, and I understand the purpose of the e-mail, but my point is that the tunnel has been stable, yet your monitoring has marked it as down.
Andy.
Tunnels and points
It is far from stable, check the graph of the tunnel on the tunnel information page.
That it responds sometimes, doesn't mean that it is 'up'.
Tunnels and points
Shadow Hawkins on Saturday, 26 May 2007 00:25:56
As I said in my previous response: "I've left a continuous ping going all night from my end to the remote end, with 0% packet loss". That is, not a single packet dropped.
As for the graphs, they appear to be incorrect anyway - for the time that the tunnel is supposedly down, it shows a variable latency (between 35ms to 60ms). If the tunnel is (as you say) down, how can it be getting a response to measure latency?
Andy.
Tunnels and points
Indeed, in the last part of the graph where you kept that ping running the graph doesn't show loss. In the rest of the graph there is continues loss except for a few split seconds where some packets came through.
Tunnels and points
Shadow Hawkins on Saturday, 26 May 2007 16:59:54
It seems to be the case that your monitoring only seems to work whilst I am pinging across the tunnel - any ideas as to why this is so?
Tunnels and points
Yes, please read the FAQ it is explained in there.
|
![[ch]](/s/countries/ch.gif)
on Thursday, 24 May 2007 19:08:29
Posting is only allowed when you are