Tickets - Status of my link is down but my link is working :: SixXS

Ticket ID: SIXXS #736349
Ticket Status: Resolved

PoP: plwaw01 - ICM (Warsaw)

Status of my link is down but my link is working

Shadow Hawkins on Thursday, 29 May 2008 07:40:18

I have read and followed the "Reporting Problems" section on the Contact page and am providing the following details for this report based on the list of items stated there: Statistics shows that my tunnel is down, but I cannot even ping the PoP site of the tunnel: http://www.sixxs.net/tools/traceroute/ IPv6 traceroute from noc.sixxs.net @ SixXS NOC, AS12871 to 2001:6a0:200:36::1 : Hop Node Loss% Sent Last Avg Best Worst StDev ASN Organisation 1. 2001:838:1:1::1 0.0% 5 0.4 0.5 0.4 0.5 0.0 12871 Concepts ICT ge-1-3-0.breda.ipv6.concepts-ict.net. 2. 2001:838:0:10::1 0.0% 5 2.4 2.4 2.3 2.4 0.0 12871 Concepts ICT 3. 2001:7f8:1::a500:1273:1 0.0% 5 2.6 2.6 2.6 2.7 0.1 zpr2.amt.cw.net. 4. 2001:5000:0:11d::1 0.0% 5 8.5 13.0 8.5 30.6 9.9 1273 Cable & Wireless Telecommunication Services GmbH xe-0-1-0.xcr1.amd.cw.net. 5. 2001:5000:0:10d::2 0.0% 5 8.8 8.8 8.7 8.9 0.0 1273 Cable & Wireless Telecommunication Services GmbH ge-6-0-0.dcr1.fra.cw.net. 6. 2001:5000:0:8::1 0.0% 5 8.8 8.8 8.8 8.9 0.1 1273 Cable & Wireless Telecommunication Services GmbH so-4-0-0-bcr2.fra.cw.net. 7. 2001:5000:0:14::3 0.0% 5 8.8 9.0 8.8 9.3 0.2 1273 Cable & Wireless Telecommunication Services GmbH ge-1-3-0-iar1.fra.cw.net. 8. 2001:5001:200:6::2 0.0% 5 37.5 37.6 37.5 37.7 0.1 1273 Cable & Wireless Telecommunication Services GmbH 9. 2001:2000:3010::2 0.0% 5 37.4 37.4 37.4 37.6 0.1 1299 TeliaSonera AB s-ipv6-b1-link.ipv6.telia.net. 10. 2001:2000:3010:1::2 0.0% 5 46.2 46.3 46.1 46.4 0.2 1299 TeliaSonera AB adm-ipv6-b1-link.ipv6.telia.net. 11. ??? 100.0 5 0.0 0.0 0.0 0.0 0.0 It seems that there is some problem with link to my PoP and the IPv6 network.

Status of my link is down but my link is working

Jeroen Massar SixXS Staff

on Thursday, 29 May 2008 07:57:54

There is a routing change inside GEANT which is causing this. We are waiting for the problem to be resolved.

State change: confirmed Locked

Jeroen Massar SixXS Staff

on Thursday, 29 May 2008 07:57:58

The state of this ticket has been changed to confirmed

Status of my link is down but my link is working

Shadow Hawkins on Thursday, 29 May 2008 08:20:01

I have read and followed the "Reporting Problems" section on the Contact page and am providing the following details for this report based on the list of items stated there: This affects probably every plwaw01 user, too (including me). I hope that tunnels won't be automaticly deleted due to this issue. Credit points are already subtracted for example.

Status of my link is down but my link is working

Shadow Hawkins on Thursday, 29 May 2008 10:53:41

I have read and followed the "Reporting Problems" section on the Contact page and am providing the following details for this report based on the list of items stated there: Hello, Same here (couldnt sleep cause of that ;d) Please push Geant to fix this problem.

plpoz01 PoP lost IPv4 tunnel end-point configuration

Shadow Hawkins on Thursday, 29 May 2008 10:54:01

I have read and followed the "Reporting Problems" section on the Contact page and am providing the following details for this report based on the list of items stated there: This ticket may be related to the problems reported in the Ticket ID: SIXXS #736349. Th plpoz01 lost information of IPv4 tunnel end-point: The configuration for this tunnel looks like: Tunnel Name WFiIS - PCSS 6in4 tunnel PoP Name plpoz01 PoP Location Poznan, Poland Poland PoP IPv4 150.254.166.147 Your Location Krakow, Poland Poland Your IPv4 unknown (Tunnel not configured on PoP) <--- PROBLEM !!! IPv6 Prefix 2001:808:100:1b::1/64 PoP IPv6 2001:808:100:1b::1 Your IPv6 2001:808:100:1b::2 Created 2008-01-23 20:55:47 CEST Last Alive 2008-05-27 17:06:29 CEST State Enabled When "Change Endpoint location" button is clicked the correct information appears: Change Endpoint New IPv4 Endpoint: 149.156.110.250 New City: Krakow New Country: Poland The plpoz01 PoP's looking glass traceroute (http://www.ipv6.man.poznan.pl/cgi-bin/ping.cgi) shows no connectivity to PoP's own tunnel end-point: traceroute6 2001:808:100:1b::1 traceroute to 2001:808:100:1b::1 (2001:808:100:1b::1), 30 hops max, 40 byte packets 1 css7.ipv6.man.poznan.pl (2001:808::7) 0.660 ms 0.482 ms 0.480 ms 2 plpoz01.sixxs.net (2001:808::66)(N!) 0.305 ms (N!) 0.310 ms (N!) 0.291 ms The tcpdump from client endpoint: ~# tcpdump -i eth0 'host 150.254.166.147' -v tcpdump: listening on eth0, link-type EN10MB (Ethernet), capture size 96 bytes 10:51:57.136067 IP (tos 0x0, ttl 64, id 0, offset 0, flags [DF], length: 124) cerber.ftj.agh.edu.pl > chives.man.poznan.pl: cl-28.poz-01.pl.sixxs.net > gw-28.poz-01.pl.sixxs.net: icmp6: echo request seq 4 (len 64, hlim 64) 10:51:57.146131 IP (tos 0x0, ttl 59, id 18506, offset 0, flags [none], length: 152) chives.man.poznan.pl > cerber.ftj.agh.edu.pl: icmp 132: chives.man.poznan.pl protocol 41 port 0 unreachable 10:51:58.136209 IP (tos 0x0, ttl 64, id 0, offset 0, flags [DF], length: 124) cerber.ftj.agh.edu.pl > chives.man.poznan.pl: cl-28.poz-01.pl.sixxs.net > gw-28.poz-01.pl.sixxs.net: icmp6: echo request seq 5 (len 64, hlim 64) 10:51:58.146364 IP (tos 0x0, ttl 59, id 18507, offset 0, flags [none], length: 152) chives.man.poznan.pl > cerber.ftj.agh.edu.pl: icmp 132: chives.man.poznan.pl protocol 41 port 0 unreachable If this is network problem I hope we'll get back our lost credit points ;) Username:PGT1-SIXXS Full name:Piotr Gronek Organisation:AGH-UST Faculty of Physics and Applied Computer Science Email:gronek@ftj.agh.edu.pl

plpoz01 PoP lost IPv4 tunnel end-point configuration (cross-post)

Shadow Hawkins on Thursday, 29 May 2008 11:10:33

Sorry for accidental cross-posting of the previous message :)

plpoz01 PoP lost endpoint IPv4 configuration

Shadow Hawkins on Thursday, 29 May 2008 11:07:40

I have read and followed the "Reporting Problems" section on the Contact page and am providing the following details for this report based on the list of items stated there: This ticket may be related to the problems reported in the Ticket ID: SIXXS #736349. Th plpoz01 lost information of IPv4 tunnel end-point: The configuration for this tunnel looks like: Tunnel Name WFiIS - PCSS 6in4 tunnel PoP Name plpoz01 PoP Location Poznan, Poland Poland PoP IPv4 150.254.166.147 Your Location Krakow, Poland Poland Your IPv4 unknown (Tunnel not configured on PoP) <--- PROBLEM !!! IPv6 Prefix 2001:808:100:1b::1/64 PoP IPv6 2001:808:100:1b::1 Your IPv6 2001:808:100:1b::2 Created 2008-01-23 20:55:47 CEST Last Alive 2008-05-27 17:06:29 CEST State Enabled When "Change Endpoint location" button is clicked the correct information appears: Change Endpoint New IPv4 Endpoint: 149.156.110.250 New City: Krakow New Country: Poland The plpoz01 PoP's looking glass traceroute (http://www.ipv6.man.poznan.pl/cgi-bin/ping.cgi) shows no connectivity to PoP's own tunnel end-point: traceroute6 2001:808:100:1b::1 traceroute to 2001:808:100:1b::1 (2001:808:100:1b::1), 30 hops max, 40 byte packets 1 css7.ipv6.man.poznan.pl (2001:808::7) 0.660 ms 0.482 ms 0.480 ms 2 plpoz01.sixxs.net (2001:808::66)(N!) 0.305 ms (N!) 0.310 ms (N!) 0.291 ms The tcpdump from client endpoint: ~# tcpdump -i eth0 'host 150.254.166.147' -v tcpdump: listening on eth0, link-type EN10MB (Ethernet), capture size 96 bytes 10:51:57.136067 IP (tos 0x0, ttl 64, id 0, offset 0, flags [DF], length: 124) cerber.ftj.agh.edu.pl > chives.man.poznan.pl: cl-28.poz-01.pl.sixxs.net > gw-28.poz-01.pl.sixxs.net: icmp6: echo request seq 4 (len 64, hlim 64) 10:51:57.146131 IP (tos 0x0, ttl 59, id 18506, offset 0, flags [none], length: 152) chives.man.poznan.pl > cerber.ftj.agh.edu.pl: icmp 132: chives.man.poznan.pl protocol 41 port 0 unreachable 10:51:58.136209 IP (tos 0x0, ttl 64, id 0, offset 0, flags [DF], length: 124) cerber.ftj.agh.edu.pl > chives.man.poznan.pl: cl-28.poz-01.pl.sixxs.net > gw-28.poz-01.pl.sixxs.net: icmp6: echo request seq 5 (len 64, hlim 64) 10:51:58.146364 IP (tos 0x0, ttl 59, id 18507, offset 0, flags [none], length: 152) chives.man.poznan.pl > cerber.ftj.agh.edu.pl: icmp 132: chives.man.poznan.pl protocol 41 port 0 unreachable If this is network problem I hope we'll get back our lost credit points ;) (Sorry for accidental cross-posting into plwaw01 ticket) Username: PGT1-SIXXS Full name: Piotr Gronek Organisation: AGH-UST Faculty of Physics and Applied Computer Science Email: gronek@ftj.agh.edu.pl

State change: user Locked

Jeroen Massar SixXS Staff

on Thursday, 29 May 2008 11:08:57

The state of this ticket has been changed to user

State change: resolved Locked

Jeroen Massar SixXS Staff

on Friday, 06 June 2008 10:22:42

The state of this ticket has been changed to resolved

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