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Ticket ID: SIXXS #1046622 Ticket Status: User PoP: uschi02 - Your.Org, Inc. (Chicago, Illinois)
Can't create subnet
![[us]](/s/countries/us.gif) Shadow Hawkins on Thursday, 02 April 2009 19:16:41
Greetings!
I have a working tunnel and would like to request a subnet, but the "Request subnet" link on my Sixxs home page is italicized and doesn't work. I have posted a message on the forum and sent an email to info@ but it's been weeks and I haven't received any replies.
I had subnets in the past and currently have hundreds of ISK. This problem began after my account was disabled due to my email bouncing. I corrected the problem and got my account reenabled but the subnet had been freed and since then I have been unable to request another.
My tunnel ID is T17243; it's on uschi02. My tunnel endpoint is a Mikrotik RouterBoard with a static IP.
My forum request:
https://www.sixxs.net/forum/?msg=general-985030
Screenshot of page with italicized "Request subnet" link:
http://bellsouthpwp.net/f/o/foobaz/sixxs_subnet.png
Thanks,
William MacKay
+1-407-278-5890
WMackay1@cfl.rr.com
State change: user
The state of this ticket has been changed to user
Can't create subnet
You deleted the subnet yourself, are you going to request a new one and then delete it again?
And yes, we have a mail backlog which is slowly getting back on track, unfortunately time is very limited.
Can't create subnet
Shadow Hawkins on Friday, 03 April 2009 00:02:33
The only reason I deleted the subnet is because it was "Not assigned / Freed" and was not functional. I had hoped that deleting it would allow me to request a new subnet, but it didn't. I don't plan to delete my next subnet as long as it is operational.
Problem still unresolved
Shadow Hawkins on Friday, 17 April 2009 19:29:11
Is this ticket still open? Should I continue waiting, or do I need to do something else to get assistance?
I have tried to get help with my issue using the forum, email, and this ticket system, and this is the only place I've received a response. Are you so overloaded you simply can't help me at all, or am I doing something wrong?
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![[ch]](/s/countries/ch.gif)
on Thursday, 02 April 2009 22:15:51
Posting is only allowed when you are